FEDLINK LIBRARY SUPPORT SERVICES ID/IQ
The Federal Library and Information Network (FEDLINK) at the Library of Congress has created a new multi-award Indefinite Duration/Indefinite Quantity contract vehicle open to all federal agencies, tribal governments, the District of Columbia, and organizations authorized to use federal sources of supply. It is the first ever contract vehicle dedicated to the unique professional service needs of federal libraries and information centers. Through this vehicle, federal agencies can obtain full life-cycle acquisition support beginning with planning, market research, solicitation, and contract management.
FEDLINK library professionals and contracting officers can assist your agency in developing statements of work, issuing solicitations, evaluating bids, and monitoring projects for quality assurance.
Get started by contacting FEDLINK to register your agency and complete an Interagency Agreement (IAA), then speak to FEDLINK’s contracting officers and librarians about your needs.
CONTRACT DETAILS
Contract #: LCFDL21D0016
FEDLINK Vendor ID: LG
Ordering Period: 5/13/21 – 5/12/26
HOW TO USE THE VEHICLE
This Vehicle is open to all Federal Agencies and other organization authorized to use federal supply sources. To learn more about how to use this contract vehicle, contact LAC or email the FEDLINK Library Support Services Contracting Officer at fedlinkls@loc.gov.
INFORMATION CUSTOMERS AT THE FOREFRONT
LAC Federal, a subsidiary of Library Systems and Services, Inc. (LS&S) is a core information and knowledge management services company with four decades of experience developing and implementing customized information services and products for federal libraries, archives, information centers, and information management programs. We help agencies make efficient use of their information resources to meet the needs of their customers. The LAC difference is:
- Expert understanding of the library science market and products based on 30+ years supporting libraries and information centers for corporations, law firms, colleges, and universities and federal agencies.
- More than 20 years’ experience conducting library assessments and consultations, focusing on the return on investment (ROI) in information, library services, research, and knowledge management across organizations. Deep bench of corporate talent staffed at all levels by librarians and information professionals who are experts in their fields.
- More federal library experience than any other single professional services vendor.
- Strong record of client satisfaction based on our responsiveness, depth of
subject matter expertise in information management, and quality assurance management.
SERVICES AREAS AND SAMPLE LABOR CATEGORIES AVAILABLE
Library & Information Center Services Managed Services: Librarian | Archivist | Library Technician
Technical & Collection Services Including Interlibrary Loan and Inventory Management: Cataloger | Taxonomist | Indexer
Public Services Support Including Virtual
and In-person Reference Services: Research Assistant | Knowledge Manager | Training Specialist
Strategic Planning, Project Design, and Implementation for New Services and Programs: Consultant | Business Analyst | Knowledge Management Analyst
Data Services Including Data Management, Analysis, and Bibliometrics: Data Analyst | Data Scientist | Information Engineer/ Architect
Library Systems Management: Library Systems Manager | Web Developer | Systems/Network Administrator
WHAT CAN LAC FEDERAL DO FOR ME?
Below are case studies that show how the combined expertise of LAC can benefit your organization, department, or program. Through our team, you have access to experts in many fields supported by knowledgeable information professionals who understand the unique needs of libraries and information management programs.
CASE STUDY #1
THE NEED:
Outdated or redundant library information systems that cannot meet the needs of users or the needs of the collections.
THE SOLUTION:
LAC consultants can analyze library IT systems portfolio and map it to users’ information needs and agency’s IT and budget priorities to rationalize and simplify systems.
THE BENEFITS:
• Save money by eliminating redundancies and streamlining library IT systems portfolio.
• Simplify IT acquisition by understanding how the IT portfolio aligns to strategic goals.
• Modernize IT portfolio and improve user ability.
CASE STUDY #2
THE NEED:
Large collection of information resources that are not adequately captured in a library or archival management system or are completely uncatalogued.
THE SOLUTION:
LAC specialists including catalogers, archivists, or metadata curators can develop and implement a program of retrospective cataloging and metadata curation that fits your agency’s budgetary constraints. The program can be adapted to include digitization of legacy hard copy materials.
THE BENEFITS:
• Legacy collections are more discoverable and accessible for information program staff and customers.
• Staff are free to focus on customer-facing, higher priority activities.
• Improved ROI in collection maintenance by demonstrating the information value of resources.
CASE STUDY #3
THE NEED:
Underutilization of information resources leading to outdated or inaccurate information-based decision making; loss of valuable staff knowledge due to weak or non-existent knowledge-management practices.
THE SOLUTION:
LAC can conduct an Information Needs Assessment to identify the actual needs of user communities including user expectations for searching and accessing information resources. We will prepare a gap analysis and roadmap that provides step-by-step plans for closing the gaps, including outreach/marketing.
THE BENEFITS:
• Identify more effective products and services that meet the needs of users while making efficient use of tight budget resources.
• Improved user understanding and engagement.
CASE STUDY #4
THE NEED:
Underdeveloped or non-existent information program with information resources siloed and spread among different offices, divisions, and bureaus; agency staff are unable to effectively locate and use information to achieve agency mission.
THE SOLUTION:
LAC can design and implement a managed services solution to provide customized information services using in-house IT resources to efficiently manage discovery and access to all agency information resources.
THE BENEFITS:
• Improved ROI on agency information resources to meet strategic and operational objectives.
• Development of knowledge creation and sharing culture that builds.
